Guest Services 

More Than a Stay. An Experience Designed Around You.

At Macpropertiesja, we believe great hospitality goes beyond providing a beautiful place to stay.

Our Guest Services are designed to make every part of your visit easier, more comfortable, and more memorable. From the moment you arrive in Jamaica to the moment you depart, our team can help arrange transportation, dining, wellness, entertainment, celebrations, and everyday conveniences.

Whether you're visiting for a romantic getaway, family vacation, business trip, wedding, celebration, or simply some well-deserved relaxation, we're here to help you make the most of your stay.

Book your stay. Let us take care of the rest.

Airport Transfers

Start and end your Jamaican getaway without the stress of arranging transportation.

Our airport transfer service provides convenient transportation to and from the airport and your accommodation. Whether you're traveling alone, as a couple, with family, or with a larger group, we can recommend our transportation partners to suit your needs.

Available for:
Airport-to-property transfers
Property-to-airport transfers
Arrival and departure transportation
Private transfers
Group transportation
Private Massage

Bring the spa experience directly to your accommodation.

Enjoy a relaxing private massage in the comfort and privacy of your villa, apartment, or vacation rental. It's the perfect way to unwind after traveling, recover after a day of exploring, or simply enjoy some peaceful time for yourself.

Perfect for:
Couples
Individual relaxation
Post-travel recovery
Special occasions
Wellness-focused stays

Relax. Restore. Reconnect.

Spa Services

Turn your accommodation into your own private wellness retreat.

Our spa services allow guests to enjoy selected treatments and wellness experiences during their stay, providing a convenient way to relax without having to leave the property.

Whether you're looking for some quiet time, preparing for a special occasion, or simply want to indulge, our team can help arrange the right experience.

Private City Tour

See Jamaica beyond your accommodation with a personalized city experience.

Our city tours give guests the opportunity to explore local sights, culture, shopping, dining, history, and some of the places that make Jamaica unique.
Tours can be tailored around your interests, schedule, and group size.

Your day. Your interests. Your Jamaica.

Sport Fishing

For guests looking for adventure, our sport fishing experience offers an opportunity to get out on the water and experience Jamaica from a completely different perspective.

Whether you're an experienced angler or simply want to try something new, we can help arrange a fishing experience suited to your group.

Ready for an adventure?

Personal Chef

Enjoy a restaurant quality dining experience without leaving your accommodation.

Our personal chef service can be arranged for intimate dinners, family meals, romantic evenings, celebrations, or special occasions.

Let us help create a dining experience tailored to your preferences and occasion.

Chef experiences can be arranged for:

Romantic dinners
Family meals
Group dining
Birthday celebrations
Special occasions
Private entertaining

Sit Back. Relax. Let the Chef Handle Dinner.

Pre-Arrival Grocery Delivery

Arrive to a stocked kitchen instead of an empty refrigerator.

Tell us what you'd like before you arrive and our team can arrange for your groceries and essentials to be purchased and delivered to your accommodation.

This is especially convenient for families, longer stays, late arrivals, and guests who simply want to start relaxing as soon as they arrive.

We can help arrange:

Groceries
Breakfast essentials
Snacks and beverages
Fresh produce
Household necessities

Special requests

Arrive. Unpack. Relax.

CPJ Delivery Service is also provided just scan the QR Code provided on the fridge and follow the information.

Housekeeping

Enjoy your vacation without worrying about the cleaning.

Additional housekeeping services can be arranged during your stay to help keep your accommodation fresh, comfortable, and ready for you.

Whether you need a mid-stay refresh, additional cleaning, linen changes, or assistance preparing the property for a special occasion, our team can help.

Available by request and subject to availability.

On-Call Barber

Need a fresh cut without leaving the property?

Our on-call barber service brings professional grooming directly to you.

It's a convenient option for guests preparing for a wedding, special event, photoshoot, business meeting, dinner, or simply wanting to look their best during their vacation.

Fresh look. No waiting room. No unnecessary travel.

Event and Celebration Set Up

Make Every Occasion Feel Special

Celebrating something during your stay? Let us help you turn your accommodation into the perfect setting for your special occasion.

Our Event & Celebration Setup service is designed for guests celebrating birthdays, anniversaries, engagements, romantic getaways, proposals, honeymoons, and other memorable moments.

From elegant and romantic to fun and festive, we can help arrange the details before you arrive so you can walk into a beautifully prepared space.

Perfect For

• Birthday celebrations

• Anniversaries

• Engagements & proposals

• Honeymoons

• Romantic getaways

• Baby showers

• Graduation celebrations

• Welcome surprises

• Family celebrations

• Other special occasions

Setup Options

Depending on your occasion, arrangements may include:

• Balloons and decorative arrangements

• Flowers and floral displays

• Birthday or celebration décor

• Romantic room setups

• Anniversary setups

• Welcome gifts

• Cakes and desserts

• Champagne or beverage arrangements

• Personalized signs and messages

• Table and dining arrangements

• Other special requests

Photoshoot

Your Jamaican getaway deserves more than memories on your phone.
Arrange a professional photoshoot during your stay and capture the people, places, and moments that make your trip special.

Photoshoots are ideal for:

• Couples

• Families

• Engagements

• Birthdays

• Vacations

• Maternity sessions

• Social media content

• Special occasions

Choose your location, style, and occasion, and let a professional photographer capture the experience. We also do in unit photoshoot which is also popular with past guest.

Turn Your Vacation Into Memories You Can Keep.

Wedding & Event Photography

Planning a wedding, birthday, anniversary, private event, or special celebration?

Our event photography service can provide professional photography coverage for your important moments.

From intimate gatherings to larger celebrations, photography coverage can be arranged according to your event requirements.

Event photography available for:

• Weddings

• Receptions

• Engagements

• Birthdays

• Anniversaries

• Private celebrations

• Corporate events

• Special occasions

Your event happens once. Make sure the memories last forever.

Concierge-Style Guest Services

Not seeing exactly what you need?

Our team is happy to help with special requests and additional arrangements whenever possible.

Whether you're celebrating a special occasion, arranging something for a loved one, or simply want to make your stay more convenient, speak with our team.

We'll do our best to make it happen.

Have a special request?

HOW IT WORKS

01 — Choose Your Service Browse our available guest services and decide what you'd like to add to your stay.
02 — Send Your Request Tell us your preferred date, time, number of guests, and any special requirements.
03 — We Coordinate Everything Our team will confirm availability, pricing, and arrangements with you.
04 — Enjoy Your Experience Relax and enjoy your stay while we take care of the details.

Guest Service Notice

Guest services are available by request and are subject to availability. Services may be provided by independent third-party professionals and vendors. Pricing, availability, scheduling, and service terms will be confirmed before booking. Additional charges may apply.